Strategic CX outsourcing.
The rise of digital first customers and accelerated digital transformation bring exciting CX outsourcing opportunities for BPOs. Deliver amazing, outsourced customer experiences and outpace the competition. NICE can help.Business process and CX outsourcers
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“The quality model we have created with Nexidia gives us a competitive advantage, and additional value discussing contracts with clients. The insights from Nexidia help us identify opportunities to improve our processes and improve the perceived quality of our services.”
Judson Lennon Da SilvaQuality Manager
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We manage security and compliance so you can focus on what you do best. CXone is fully compliant with all the standards required by even the most conscientious client and delivers guaranteed, no-nonsense 99.99% availability.