In today’s interconnected market, customer interactions with one brand can shape their expectations for every brand they engage with; a phenomenon known as expectation transfer. Leveraging purpose-built AI tools like those from NICE CXone provides a crucial edge for businesses looking to not just meet but surpass these heightened expectations.
Watch this thought-provoking virtual event where industry experts explore how leading brands are leveraging AI. Also get inside information from Metrigy CEO Robin Gareiss on real-world data, analyzing issues with customer service, technologies, and operational practices that will close the gaps and accelerate alignments between what customers want and what businesses are actually delivering.
Get key insights into how your brand can:
Cultivate loyal relationships and sustain new growth
Drive business success and results
Meet the increasing demands of customers on every channel
Achieve lasting differentiation in the evolving CX landscape
