• Login
  • FR
    • English
    • Deutsch
    • Français
    • 日本
    • 简体中文
    • العربية
    • 한국
    • Español
Customer Experience (CX) AI Platform
  • Customer Experience (CX) AI Platform×
  • Produits

    L'IA de confiance pour les entreprises

    • Enlighten Copilot

      IA pour les employés

    • Enlighten Autopilot

      IA pour les consommateurs

    • Enlighten Actions

      IA pour les leaders de l’expérience client

    • Toutes les solutions IA d'expérience client

    Produits

    • Digital & Self-Service

      Self-Service fluide propulsé par l'IA conversationnelle

    • Gestion de l'Engagement Employé

      Applications robustes pour optimiser l'expérience employé (WEM)

    • Routage & Orchestration des Parcours

      Parcours client fluide sur tous les canaux, voix et digitaux

    • Accompagnement de l'Agent

      Outils IA pour guider et coacher les agents en temps réel

    • Analytique CX

      Des insights concrets pour améliorer l'expérience client

    • Plateforme Cloud Ouverte

      Plateforme cloud-native innovante pour soutenir l'expansion de votre expérience client

  • Solutions

    Par secteur d'activité

    • Grandes entreprises

    • PME

  • Services

    Services

    • Support client

      Un support mondial sur lequel vous pouvez compter

  • Ressources

    Ressources

    • Ressources

      Livre blancs, fiches produit, démos et autres

    • Blog

      Les dernières actualités CX par nos experts

    • Évènements

      Événements et webnaires à venir

    • Glossaire

      Lexique et définitions des termes en relation client

  • Société

    Société

    • À propos de NICE

      Faciliter des expériences fluides dans le cloud

    • Événements

      Événements et webnaires à venir

    • Communiqué de presse

      Les dernières actualités sur NICE

    • FR
      • English
      • Deutsch
      • Français
      • 日本
      • 简体中文
      • العربية
      • 한국
      • Español
    • Nous contacter
      • Login
      linkedinlinkedinlinkedinlinkedin
    • Home
    • Glossaire
    • Education Technology
    View a demo
    Get a quote
    Resource library

    On this page

    • What is Education Technology?
    • Explore Products
    • What can NICE do for you?

    • SCHEDULE A DEMO

    Vous souhaitez en savoir plus ?

    S’inscrire à la newsletter

    SUIVEZ-NOUS SUR LES RÉSEAUX

    linkedinlinkedinlinkedinlinkedin
    • Conditions d'utilisation
    • Politique de confidentialité
    • Directives légales
    © 2024 NICE

    What is Education Technology?

    Education technology is a rapidly growing field, with new innovations and developments frequently emerging. A key benefit of education technology is that it can personalize the learning experience for each student. Digital tools and platforms can be used to assess student knowledge and skills, identify areas of strength and weakness, and provide tailored recommendations for improvement. This can help to ensure that each student receives the support and resources they need to succeed, regardless of their background or learning style.

    Another benefit of education technology is that it increases access to education for students who may face barriers to traditional forms of learning. Students with work or family commitments that make it challenging to attend traditional classes can benefit from flexible and convenient learning options like online courses, digital textbooks, and virtual learning environments. Education technology also has the potential to close the digital divide by granting students in remote or underserved regions access to high-quality educational resources.

    Education technology can also help to prepare students for the demands of the modern workforce. As technology continues to transform industries and job roles, it is increasingly important for students to develop digital literacy and other technical skills. Education technology can provide students with hands-on experience using the tools and platforms that are prevalent in today's workplace, helping to prepare them for success in their future careers.

    How NICE is Redefining Customer Experience

    NICE CXone is the industry’s only interaction-centric platform where channels, data, applications, and knowledge converge to improve customer experience at scale.

    It is the leading, most complete and unified CX Platform on the market, used by thousands of organizations of all sizes around the world to help them consistently deliver exceptional customer experiences. CXone is a cloud native, unified suite of applications designed to help you holistically run your call (or contact) center operations.

    Back to Glossary

    Contact us

    If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For general questions or customer support please visit our Contact us page.

    Digital and Voice Channels

    Automatic Call Distributor (ACD)

    Interactive Voice Response (IVR)

    Proactive Outbound Dialer

    Workforce Management (WFM)

    Quality Management (QM)

    Interaction Recording

    Performance Management (PM)

    CRM Integrations

    UCaaS Integrations

    Call Center Software

    Customer Experiences

    Enlighten AI Copilot

    Enlighten Actions

    Enlighten Autopilot

    Enlighten AutoSummary

    Omnichannel
    Routing

    Workforce Engagement Management (WEM)

    CRM & UCaaS
    Integrations

    NICE Enlighten
    AI for CX