What is a Task Button?

A task button is an item in graphical user interfaces (GUIs) that allows users to issue commands by clicking it with a mouse, touching it, or using the keyboard enter key to compress it. Task buttons are usually small and rectangular and when they appear on pop menus allow users to perform tasks such as "cancel," "save," and "print. This important component of GUIs makes navigating and executing tasks simple even for people with limited computer skills.

How NICE can help

The GUIs on our software are designed for ease of use and quick learning curves.

NICE is the market leader in providing customers the cloud contact center software they need to deliver consistently exceptional customer experiences. Benefits include:

  • Modern ACD providing digital first omnichannel routing and increased business agility
  • Integrated and comprehensive workforce management solutions to engage and empower contact center agents to achieve business goals
  • Automation and artificial intelligence (AI) capabilities to enhance the customer experience and automate routine agent tasks
  • Omnichannel customer journey management

CXone provides an intelligent, unified suite of applications covering the breadth of contact center management disciplines, simplifying administration and streamlining the user experience.

NICEによるCX向上支援

NICE CXoneは、チャネル、データ、アプリケーション、ナレッジを1つのプラットフォームに集約し、CXをダイナミックに向上させる、インタラクション中心のプラットフォームです。

NICE CXoneは、規模を問わず世界中の企業で導入され、卓越したCXの実現を支援しています。クラウドネイティブのプラットフォームは、企業のニーズに合わせて柔軟に機能を追加、拡張することが可能で、コールセンターの運営を総合的に支援するよう設計されています。

Back to Glossary