What is a Processor?

A processor, or Central Processing Unit (CPU), is a hardware component that's often called the brains of a computer because it processes user inputs (like mouse clicks or keystrokes), performs calculations, and provides output back to the user. Processors consist of complex circuitry that take commands from operating systems and allow computers to interact with software applications. Without processors computers would be virtually useless.

Today's processors typically consist of multiple cores, which enables more efficient dual-processing capabilities. Processors vary in speed and capabilities. Businesses in the market for new computers should base their processor specifications on the type of software the machines will be running. For example, locally-installed software with robust capabilities will likely have different processor requirements than cloud-based applications accessed with a browser.

How NICE can help

When you partner with us, we'll advise you on hardware requirements, including processor specifications.

NICE is the market leader in providing customers the cloud contact center software they need to deliver consistently exceptional customer experiences. Benefits include:

  • Modern ACD providing digital first omnichannel routing and increased business agility
  • Integrated and comprehensive workforce management solutions to engage and empower contact center agents to achieve business goals
  • Automation and artificial intelligence (AI) capabilities to enhance the customer experience and automate routine agent tasks
  • Omnichannel customer journey management

CXone provides an intelligent, unified suite of applications covering the breadth of contact center management disciplines, simplifying administration and streamlining the user experience.

How NICE is Redefining Customer Experience

NICE CXone is the industry’s only interaction-centric platform where channels, data, applications, and knowledge converge to improve customer experience at scale.

It is the leading, most complete and unified CX Platform on the market, used by thousands of organizations of all sizes around the world to help them consistently deliver exceptional customer experiences. CXone is a cloud native, unified suite of applications designed to help you holistically run your call (or contact) center operations.

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