Unified Communications as a Service (UCaaS)

With NICE CXone Unified Communications as a Service (UCaaS), your contact center can finally join the organizational conversation. NICE CXone blends with 1CX to create a unified communications system for the entire organization – one vendor, one contract, one source of support. Agents, customers and office workers connect and collaborate across the globe with limitless capabilities. From voice to chat, messaging, video and web conferencing and more, effortless communications lead to improved productivity across the workforce.