Author

Liran Meir Frenkel

Liran Meir Frenkel

About Liran Meir Frenkel

Liran Meir Frenkel is NICE’s Performance Management and RPA Senior Product Marketing Manager. With a rich background in the high-tech industry, she specializes in building and executing global business strategies, short- and long-term roadmaps, and go-to-market plans for cloud and CX domains. Outside of work, Liran is involved in LeadWith, a non-profit organization focused on empowering and promoting women in tech.

Blogs by this author

The power of AI and gamification: CX, EX and beyond

The power of AI and gamification: CX, EX and beyond

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Agile, continuous contact center performance management for an age of hybrid work and quiet quitting

Agile, continuous contact center performance management for an age of hybrid work and quiet quitting

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Boosting efficiency in an economic downturn with CXone Performance Management Application Analytics

Boosting efficiency in an economic downturn with CXone Performance Management Application Analytics

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Can Healthcare Be Both Less Costly and More Efficient?

Can Healthcare Be Both Less Costly and More Efficient?

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Beyond the Teller: What’s Happening in the Bank’s Back Office

Beyond the Teller: What’s Happening in the Bank’s Back Office

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