Integration Hub

The customer journey spans many areas of a business and often, each touchpoint is supported by another tool, such as a ticketing solution, a CRM, or one or more of many other software solutions that today’s businesses rely on to operate. CXone Integration Hub streamlines integrating the CXone platform with all the tools and solutions that are involved in the customer journey. In addition, companies will benefit from being able to not only easily create but also reuse existing connectors where needed and manage them with a consolidated, intuitive user interface. CXone Integration Hub empowers companies to create the seamlessly connected environment that makes managing the customer journey in the way today’s consumers expect a reality.