Author

Elizabeth Tobey

Elizabeth Tobey

About Elizabeth Tobey

Elizabeth is the Head of Marketing for NICE's Digital Solutions group. Previously, she held leadership roles spanning marketing, communications, community, and CX departments at video game, social media, and cloud platform technology companies in both the B2C and B2B spaces. Over the course of her career, she has focused on identifying new and effective ways to create meaningful dialogue between a brand and its customers, and on developing products and programs that are built on relationships, outcomes, and impact.

Blogs by this author

Beyond ChatGPT: The future of CX AI and why brands should care

Beyond ChatGPT: The future of CX AI and why brands should care

Read More
Bridging the experience-perception divide with CXone Mpower

Bridging the experience-perception divide with CXone Mpower

Read More
NICE Enlighten Copilot: The next generation AI-driven intelligence to the entire CX workforce is here

NICE Enlighten Copilot: The next generation AI-driven intelligence to the entire CX workforce is here

Read More
Building customer trust through AI: A prescription for enhanced customer engagement

Building customer trust through AI: A prescription for enhanced customer engagement

Read More
The winning play: How AI is the MVP for revolutionizing the customer experience

The winning play: How AI is the MVP for revolutionizing the customer experience

Read More