Author

Chris Bauserman

VP, Segment and Product Marketing NICE inContact

Chris Bauserman

About Chris Bauserman

Chris leads product marketing, campaign strategy, and market intelligence for NICE inContact. He has successfully driven technology strategy and go-to-market (GTM) growth initiatives for software startups and large enterprises over the past 20 years, focusing on solutions that help organizations improve customer experience. Prior to NICE inContact, Chris led marketing for ecommerce and customer experience solutions at Rackspace and held various leadership roles at IBM and SailPoint (prior to its $2B+ IPO).

Blogs by this author

5 2022 CX trends: Time for a CX revolution

5 2022 CX trends: Time for a CX revolution

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Personalized customer experience: Create great customer service with what 60% of customers expect

Personalized customer experience: Create great customer service with what 60% of customers expect

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2 Quick wins for digital customer experience transformation

2 Quick wins for digital customer experience transformation

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How to safely operate your small business call center as businesses reopen

How to safely operate your small business call center as businesses reopen

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3 Essentials For Making the Work From Home Call Center Work For You

3 Essentials For Making the Work From Home Call Center Work For You

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